Appointments and customers
Organize incoming visits while keeping customer and vehicle information connected.
Keep the front counter, repair process and customer records connected from appointment through payment.
Organize incoming visits while keeping customer and vehicle information connected.
Build estimates with parts and labor and send secure links for customer authorization.
Track customer concerns, technician diagnosis, recommended repairs, status and completion.
Carry completed repairs into invoicing and keep payment status with the job.
A mechanic shop handles more than a repair order. GARAVEX brings the stages around the repair together so information can move from an appointment into customer and vehicle records, estimating, authorization, active repair work, completion, invoicing and payment without rebuilding the same job at every step.
Customer concerns, technician diagnosis, recommended repairs and completed service are more useful when they remain connected to the customer and vehicle. GARAVEX gives the shop a consistent record that can be referenced during the current repair and again when the vehicle returns for future service.
GARAVEX is designed around practical shop operations, including employee management, secure customer links, photo uploads, SMS communications and multi-shop tools. The connected approach helps the front counter and technicians work from the same repair context while maintaining useful service history.
When scheduling, customer records, estimates and repair orders live in separate processes, service advisors can spend time entering the same information more than once. GARAVEX keeps those stages connected so the customer and vehicle context can continue with the job as it advances through the shop.
That same connection continues after technicians document findings and recommended repairs. Customer authorization, completion, invoicing and payment status can remain part of the repair record, giving the shop a clearer history of what happened during the visit.
GARAVEX connects appointments, customers, vehicles, estimates, approvals, repair orders, recommended repairs, technician diagnosis, invoices, payments, employees and service history in one shop workflow.
Explore estimating, scheduling, repair orders, invoicing and customer approvals.
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