Auto repair customer approval software for faster authorization.

Make authorization part of the repair record

Customer approval is more useful when the decision stays connected to the work being recommended. GARAVEX keeps recommended repairs and authorization status with the job, helping the service counter see what the customer approved and what was declined without relying on disconnected notes.

Support clear repair communication

A secure customer-facing link gives the customer a way to review recommended work away from the front counter. The resulting approval or decline can remain associated with the repair workflow as the shop decides what work should move forward.

From estimate through completion

GARAVEX connects customer authorization with estimates, repair orders, technician diagnosis, recommended repairs, completion and invoicing. That continuity helps preserve the story of the repair from proposed work through the finished job.

Keep declined work visible for future service

Not every recommended repair is approved during the first visit. Keeping the customer decision associated with the job gives the shop useful context when the vehicle returns. Service advisors can understand what was previously recommended and use the existing repair history as a starting point for future conversations instead of relying on memory or separate notes.

This creates a more complete service record while keeping the customer in control of which repairs are authorized.

GARAVEX keeps appointments, customers, vehicles, estimates, approvals, repair orders, invoices, payments and service history connected so information stays with the job as work moves through the shop.

Explore auto repair estimating, shop scheduling and repair order management to see more of the connected workflow.