Customer concern
Record why the vehicle came in and keep that information attached to the repair order.
Technician diagnosis
Document findings where the front counter and repair workflow can use them.
Recommended repairs
Track additional work and send customers secure authorization links for approval or decline.
Completion and invoice
Mark repairs complete and carry the job into invoicing while preserving service history.
One connected automotive repair workflow
GARAVEX connects appointments, customers, vehicles, estimates, approvals, repair orders, invoices, payments and service history so independent repair shops can keep information with the job as work moves forward.
Customer authorization, repair status and billing remain connected instead of being scattered across unrelated systems and paperwork.
Keep the repair story in one place
A repair order can hold the information the shop needs as a job develops: the customer's original concern, technician diagnosis, parts and labor, recommended repairs, authorization status and completion. Keeping those details connected makes it easier to follow what was requested, what was found and what work was approved.
GARAVEX also connects the repair order to the surrounding workflow. Estimates and customer approvals can lead into active work, while completed repairs can move into invoicing, payments and vehicle service history.
Recommended work and customer authorization
When technicians identify additional repairs, the recommendation can stay associated with the job. Secure customer links give the customer a way to review and authorize recommended work while the shop retains the approval status with the repair workflow.
Follow the job from write-up through completion
Repair order management is easier when the important decisions remain visible with the job. GARAVEX keeps the original customer concern and technician findings close to the repair workflow, while recommended repairs and authorization help document what the customer chose to have performed.
Once the work is complete, the repair can continue into invoicing and payment tracking without losing its connection to the customer and vehicle. Completed work then contributes to service history, giving the shop a useful record of prior repairs when the vehicle returns for future service.
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